Experience Design Should Not Make Users Cry: A Review of Munich’s Altes Pinakothek Museum
I thought the Albrecht Dürer masterwork painting, “Selbstbildnis im Pelzrock” would make me cry. Instead, it was the abominable experience design of the Altes Pinakothek museum that brought me to tears.
My parents and I were visiting Munich to step inside the heart of Bavaria by visiting its fairytale castles, Baroque churches, and grand museums. All of the region’s material beauty was the result of centuries of patronage and wealth of the powerful Wittelsbach family. It was the Wittelsbach art collection at the Alte Pinakothek museum that my family and I hoped to visit in Munich that day. We had two goals: view the “Selbstbildnis im Pelzrock” by Dürer and spend an enjoyable few hours inside to avoid the rain. Our previous day’s trip to Neuschwanstein left us waterlogged and we needed an easy indoor day.
